metrics

Welcome to the second part of this summer’s blog series – Harnessing the Power of Digital Transformation. Watch the video, and read the post, to learn more about how ROI and KPIs should factor into your decisions about where to change and improve your business processes. In case you missed it, you can read part one of the series: The Age of Digital Transformation and Why it Matters. I’m excited to share with you more in-depth insights into calculating the success of your digital transformation and using analytics to make future decisions.